Big Picture converted our twenty year old one-off program to a system that now provides a seamless online licensing and renewal process, as well as an easily usable database for licensing and discipline.
Duane Houdek, Executive Secretary, ND State Board of Medical Examiners
Big Picture was the
right choice. A decision I have not regretted since the first kickoff
meeting. The Big Picture staff is knowledgeable of the licensing
process and even provides ideas for you to consider when preparing
for your implementation.
Diana K. Shepard, Executive Director, WV Board of Osteopathic Medicine
Big Picture Software has enabled the North
Dakota Board of Nursing to make great strides
in efficiency by moving many of our manual
paper and support processes to the web.
Connie Kalanek, Executive Director, North Dakota State Board of Nursing
After one year of hosted Big Picture Licensing Software and dedicate hosting support our office now renews 99% of our licensees with the online process. Availability for our licensees is there around the clock and we have lots of renewal and application activity business on weekends and the dead of night. Availability is not an issue with this system.
Robert Garrigan, Business Manager, South Dakota Board of Nursing
Big Picture Software's web-based solution
empowered our organization to eliminate
redundancies and better serve our licensees.
Implementation of the Big Picture software has
streamlined license and registration renewals,
our investigation and disciplinary processes,
payment collection, and processing. We really
appreciate having the functionality we need
and the ease of use the software offers. The
staff and I are extremely satisfied with this
robust software package and the level of
support we have received.
Brittany Novotney, Executive Secretary, South Dakota State Board of Dentistry
Our rural ambulance services vary greatly in
size and resources. This application allows
us to verify North Dakota EMS provider
credentials from anywhere with Internet
access. There is no software to download,
no compatibility issues to resolve, and,
for us, fewer resources spent answering
Tim M. Meyer, Director, North Dakota Division of Emergency Medical Services
Our Board needed an online database to be able to better serve our licensees. We needed to start from the ground up. Big Picture Software designed a database for us that allows us easy access to licensee information and a seamless system for processing online renewals. Big Picture Software took the time to discuss exactly what we needed and how we intended to use it and built a database that is user friendly on the licensee side as well as the administrative side.
The customer service we received while the project was in development and that we continue to receive today is second to none.
Jennifer Stalley, Executive Secretary, South Dakota Board of Massage Therapy
The individuals who have worked with us from Big Picture have been very professional and accommodating. The state of our data was particularly challenging as it was extremely antiquated and disorganized. The team has had to continually adjust to our schedule and has helped us to keep moving forward as we become educated.
We are very happy with our choice of Big Picture for our new database/website design.
Carey Fleming, Executive Director, West Virginia Board of Veterinary Medicine